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Momento/.agent/skills/wds-4-ux-design/data/scenario-init/examples/booking-example.md
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feat: design system overhaul — sidebar, AI chats, settings, brainstorm, color cleanup
- Sidebar: dynamic brand-accent colors, brainstorm section restyled
- AI chat general: popup panel with expand/collapse, hides when contextual AI open
- AI chat contextual: tabs reordered (Actions first), X close button, height fix
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- Floating AI button: bg-brand-accent instead of hardcoded black
- i18n: all 15 locales updated with new AI/billing keys
- Billing: freemium quota tracking, BYOK, stripe subscription scaffolding
- Admin: integrated into new design
- AGENTS.md + CLAUDE.md project rules added
2026-05-16 12:59:30 +00:00

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Example: Service Booking (Appointment Goal)

Trust-building booking flow


The 5 Questions

1. Core Feature

"Consultation booking with social proof - testimonials + credentials"

2. Entry Point

"Friend recommendation (shared link)"

3. Mental State

"Curious but cautious, need to trust before committing time/money"

4. Mutual Success

Business: Consultation booked (lead captured)
User: Confident in decision, looking forward to meeting

5. Shortest Path

Friend link → About page → Testimonials →
Book consultation → Confirmation

Scenario Captured

SCENARIO: Trust-Building Booking

START: Friend recommendation (curious but cautious)
END: Consultation booked (confident, excited)

CRITICAL PATH:
1. About page → Understand who you are
2. Testimonials → See social proof
3. Credentials → Verify expertise
4. Book consultation → Commit with confidence
5. Confirmation → Excitement reinforced

BUSINESS GOAL: Consultation booked
USER GOAL: Confident decision, trust established

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