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75 lines
1.4 KiB
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75 lines
1.4 KiB
Markdown
# Question 3: What's Their Mental State at This Moment?
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**Understand the emotional context for design decisions**
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---
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## The Question
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```
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Agent: "When they find your solution, how are they feeling?
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Think about:
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- What just happened? (trigger moment)
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- What are they hoping for?
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- What are they worried about?"
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```
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---
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## Why This Matters
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Mental state determines:
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- Tone of content
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- Complexity of interface
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- Type of features needed
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- What NOT to do
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**Design for the human, not just the task.**
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---
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## Example: Dog Week
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```
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Designer: "Just had another fight about who walks the dog.
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Tired of nagging. Want a system that works without intervention.
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Worried about adding more complexity to family life."
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```
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**Design implications:**
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- Tone: Empathetic, not preachy
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- Interface: Simple, not complex
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- Features: Automated accountability, not more work
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- Avoid: Notifications that feel like nagging
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---
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## What Agent Captures
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```
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MENTAL STATE:
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- Trigger: Just had family fight
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- Feeling: Tired, frustrated
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- Hope: System that works without intervention
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- Fear: Adding more complexity
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DESIGN IMPLICATIONS:
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- Keep it simple
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- Automate accountability
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- Gentle, not pushy
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- No nagging-style notifications
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```
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---
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## Next Question
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[What's the end goal (mutual success)?](04-mutual-success.md)
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---
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[← Back to Guide](00-SCENARIO-INIT-GUIDE.md)
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